{"id":477,"date":"2017-08-24T12:42:16","date_gmt":"2017-08-24T12:42:16","guid":{"rendered":"https:\/\/hostbh.com.br\/blog\/?p=477"},"modified":"2017-08-24T15:50:01","modified_gmt":"2017-08-24T15:50:01","slug":"como-faco-pra-abrir-um-ticket","status":"publish","type":"post","link":"https:\/\/hostbh.com.br\/blog\/como-faco-pra-abrir-um-ticket\/","title":{"rendered":"Como fa\u00e7o pra abrir um ticket?"},"content":{"rendered":"<p>Caso precise de ajuda t\u00e9cnica, voc\u00ea pode abrir um ticket a qualquer momento, veja os passos de como proceder:<\/p>\n<p>Acesse o site: <a href=\"http:\/\/www.centraldousuario.com.br\">www.centraldousuario.com.br<\/a><\/p>\n<p><span style=\"color: #ff0000;\"><strong>OBS: \u00c9 extremamente recomendado que esteja logado\u00a0na Central do Usu\u00e1rio para abrir um novo ticket.<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>1 &#8211; No canto superior direito, clique em &#8220;Conta&#8221; em seguida &#8220;Login&#8221;.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-513\" src=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/YxT30f8DT0KwG3E3jFElwA1.png\" alt=\"\" width=\"1285\" height=\"556\" srcset=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/YxT30f8DT0KwG3E3jFElwA1.png 1285w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/YxT30f8DT0KwG3E3jFElwA1-300x130.png 300w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/YxT30f8DT0KwG3E3jFElwA1-768x332.png 768w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/YxT30f8DT0KwG3E3jFElwA1-1024x443.png 1024w\" sizes=\"(max-width: 1285px) 100vw, 1285px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>2 &#8211; Agora preencha com seus dados de cadastro, <strong>E-mail<\/strong>\u00a0(cadastrado na central do usu\u00e1rio) e <strong>Senha<\/strong>.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-514\" src=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/lxKjheBDR7Kc34oAqgtLng1.png\" alt=\"\" width=\"1274\" height=\"791\" srcset=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/lxKjheBDR7Kc34oAqgtLng1.png 1274w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/lxKjheBDR7Kc34oAqgtLng1-300x186.png 300w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/lxKjheBDR7Kc34oAqgtLng1-768x477.png 768w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/lxKjheBDR7Kc34oAqgtLng1-1024x636.png 1024w\" sizes=\"(max-width: 1274px) 100vw, 1274px\" \/><\/p>\n<p>3 &#8211; No menu superior, localize e clique na op\u00e7\u00e3o &#8220;Abrir Ticket&#8221;.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-532\" src=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/5j_s2ykVSBeCpS_SA3-8hA1.png\" alt=\"\" width=\"913\" height=\"194\" srcset=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/5j_s2ykVSBeCpS_SA3-8hA1.png 913w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/5j_s2ykVSBeCpS_SA3-8hA1-300x64.png 300w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/5j_s2ykVSBeCpS_SA3-8hA1-768x163.png 768w\" sizes=\"(max-width: 913px) 100vw, 913px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>4 &#8211; Agora escolha em que \u00e1rea precisa de suporte e clique para selecionar.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-515\" src=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/M_jcXtoMRa6REUVT4fjENg1.png\" alt=\"\" width=\"1287\" height=\"908\" srcset=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/M_jcXtoMRa6REUVT4fjENg1.png 1287w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/M_jcXtoMRa6REUVT4fjENg1-300x212.png 300w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/M_jcXtoMRa6REUVT4fjENg1-768x542.png 768w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/M_jcXtoMRa6REUVT4fjENg1-1024x722.png 1024w\" sizes=\"(max-width: 1287px) 100vw, 1287px\" \/><\/p>\n<p>5 &#8211; Agora siga os seguintes passos:<\/p>\n<p>1 &#8211; Coloque o assunto<br \/>\n2 &#8211; Selecione para qual servi\u00e7o voc\u00ea quer ter atendimento.<br \/>\n3 &#8211; Agora descreva o mais detalhadamente poss\u00edvel para que nosso suporte possa entender e resolver o problema de forma r\u00e1pida.<br \/>\n4 &#8211; Se poss\u00edvel adicione um Print-Screen da janela em que precise de suporte.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-516\" src=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/uj00pZzgSdCpEeW4rivFWA1.png\" alt=\"\" width=\"1333\" height=\"982\" srcset=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/uj00pZzgSdCpEeW4rivFWA1.png 1333w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/uj00pZzgSdCpEeW4rivFWA1-300x221.png 300w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/uj00pZzgSdCpEeW4rivFWA1-768x566.png 768w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/uj00pZzgSdCpEeW4rivFWA1-1024x754.png 1024w\" sizes=\"(max-width: 1333px) 100vw, 1333px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>6 &#8211; Agora no final da p\u00e1gina clique em &#8220;<strong>Enviar<\/strong>&#8220;.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-517\" src=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/VUUspWXOTHqQrs3D-fcHMg1.png\" alt=\"\" width=\"1066\" height=\"941\" srcset=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/VUUspWXOTHqQrs3D-fcHMg1.png 1066w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/VUUspWXOTHqQrs3D-fcHMg1-300x265.png 300w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/VUUspWXOTHqQrs3D-fcHMg1-768x678.png 768w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/VUUspWXOTHqQrs3D-fcHMg1-1024x904.png 1024w\" sizes=\"(max-width: 1066px) 100vw, 1066px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>7 &#8211; \u00a0Anote o n\u00famero do ticket. Agora basta aguardar que nosso suporte ir\u00e1 entrar em contato com voc\u00ea.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-486\" src=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/OwbPrGRNSyWUHPZi7lm7nQ1.png\" alt=\"\" width=\"918\" height=\"373\" srcset=\"https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/OwbPrGRNSyWUHPZi7lm7nQ1.png 918w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/OwbPrGRNSyWUHPZi7lm7nQ1-300x122.png 300w, https:\/\/hostbh.com.br\/blog\/wp-content\/uploads\/2017\/08\/OwbPrGRNSyWUHPZi7lm7nQ1-768x312.png 768w\" sizes=\"(max-width: 918px) 100vw, 918px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Caso precise de ajuda t\u00e9cnica, voc\u00ea pode abrir um ticket a qualquer momento, veja os passos de como proceder: Acesse o site: www.centraldousuario.com.br OBS: \u00c9 extremamente recomendado que esteja logado\u00a0na Central do Usu\u00e1rio para abrir um novo ticket. &nbsp; 1 &#8211; No canto superior direito, clique em &#8220;Conta&#8221; em seguida &#8220;Login&#8221;. &nbsp; 2 &#8211; Agora [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":483,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[8],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hostbh.com.br\/blog\/como-faco-pra-abrir-um-ticket\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como fa\u00e7o pra abrir um ticket? 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